Privacy

What this site collects and why

This page explains the practical data used to run the account, workspace, contact form, and purchase flow. It is written for product clarity, not as vague filler.

What we collect

The main categories of data on this site

The site is narrow, so the data categories are narrow too.

Account and sign-in data

If you create or use an account, the site may store your email address, sign-in identity details, verification state, and basic session information needed to keep the account attached to one browser session.

Workspace data

If you use paid access, the site stores scenario profiles, saved programs, saved opportunities, comparisons, reminder preferences, and similar workspace records so the product can reopen your saved decision work later.

Contact and product telemetry

If you send a message through the contact form, the site stores the submitted name, email, and message body needed to reply. Basic analytics and product telemetry may also be collected to understand usage, errors, and page performance.

How data is used

Why this data exists at all

The site uses data to operate the product, not to run a lead marketplace.

Operate the account

Account and session data are used to keep sign-in, purchase state, and workspace access attached to one account.

Deliver the product

Workspace records are used to restore the shortlist, comparison notes, deeper saved paths, and reminder settings that paid access unlocks.

Support, security, and improvement

Contact submissions, analytics, and error signals are used to reply to users, troubleshoot failures, reduce abuse, and improve the site over time.

Third parties

Who may process data on the site's behalf

Some narrow third-party services are involved because the site does not run everything itself.

Authentication and email

Sign-in, verification, and support email delivery may rely on external identity or email providers.

Payments

Purchase and refund-related processing may rely on a third-party payment provider. The site is designed so that full card numbers are not stored in the product workspace itself.

Analytics

Basic analytics may be used to understand page traffic and product usage patterns. The site does not position itself as a data broker or ad-tech marketplace.

Retention and choices

How to keep sensitive information out of this site

This product is for research and decision support, not document intake.

Do not send loan paperwork

Do not send SSNs, tax returns, bank statements, or full mortgage packets through the contact form.

Ask for help

If you want to ask about your account, purchase, or a published page, use the contact page or write to support@firstresponderhomeprograms.com.

Read related pages

Use the public terms, refund, about, and methodology pages before you buy or share personal details.

Read terms · Read refund · Read about · Read methodology